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Director of Client Services

With over 20 years of property management experience, Shannon possesses a strong sense of organization and attention to detail. With her extensive industry knowledge, Shannon is able to lead her team members by example and from experience. When not supporting and leading her team members in the office or attending regular board meetings, Shannon enjoys spending time with her husband Dana, and twin cats Cole and Cloe.



Director of Perception Services

Community Engagement is a huge passion of mine. As a Perception Manager with VCM, Inc. I’m allowed to engage with communities in a way that is impactful and beneficial to homeowners and their families. I cherish family time with my husband, our two children, and two fur babies. Reading, exercising, cooking, and browsing the isles of Target are some of my favorite things!



Director of Management, Dallas

Passionate about her career, Nicole Carciofini started in the community management industry the summer of 2007 in Las Vegas, Nevada. She earned and holds her CMCA® (Certified Manager of Community Associations), AMS® (Association Management Specialist), and PCAM® (Professional Community Association Manager). PCAM being the highest designation awarded in the industry. In addition to holding her industry designations, she currently serves as a Committee member on the DFW Hotline Committee with CAI (Community Associations Institute - DFW) and is working to become a Course Instructor for Community Association Institute.

Personally, Nicole is working to complete her Bachelor’s degree in Business Management. She enjoys running, hosting gatherings, and reading. Nicole also is a dedicated “people mommy” to Buddy, her adorable, loving, family dog.



Director of Operations

I come to VCM, Inc. with several years of property management experience and over 10 years of experience in the municipal sector where I worked with city councils, board, and committees. I am focused on organization, fiscal responsibility, and I utilize my municipal government experience to assist my communities in utilizing city resources and avenues to resolve association matters. When not supporting and leading my team, I enjoy spending time with my two dogs Sofie Jo and Pebbles.



Director of Sight-Line Services

Justin has been in the facilities/construction/service/management field for 20 plus years.  He started his journey from ground up and it has led him to VCM Inc where all of his previous skills can be utilized.  He is a veteran of the US Coast Guard and an avid fisherman and golfer.  A little known fact about him is he spent 3 days in Siberia!



Director of Management, Fort Worth

I have been in the customer service industry for about 10 years, more recently as a client experience and operations manager in the financial industry.  HOA is very new for me but I believe with my previous experience in customer service and management it will be a smooth transition.

In my free time I love to spend time with my wonderful husband of 6 years, our 3 daughters, and our adorable hound dog.


Accounting Manager

Mari has over 15 years of experience in corporate accounting in a variety of industries including entertainment, CPA firms and medical offices. In her free time she loves to spend time with her family, go for a long run and watch sports.

Daisy Sheardown


Director of Management

Having been in the industry since early 2013, Christi comes to VCM, Inc. with her CMCA and AMS designations as well as more than ten years in a leadership capacity in the finance industry. Christi’s passions in this industry include building client relationships by getting to know each client, training the clients and her team members to be successful in their positions, while also striving to ensure that the associations be successful by engaging with, listening to, and offering guidance to each client. Christi puts the utmost importance in both personal and professional growth and is committed to helping those around her in their own growth. While Christi has her AAS in counseling, her ultimate goal is to get her Master’s in Business Disaster Management and also to obtain her Lean Six Sigma certifications.

A firm believer in laughter being the best medicine, when not at the office, she enjoys sporting events, theater, arts, listening to all genres of music, hiking, trying new things, time at the ocean, and spending quality time with friends and family.

Daisy Sheardown


Director of Developing Communities

Experienced Director in the Management field with over 5 years in the HOA management industry. Rachael processes the enticing behavior for a leader with engaging presentations for her team. She has an extensive knowledge in the landscape and developing community atmosphere. Rachael focuses on communication development and enhances the overall client experience and satisfaction of services. She also has a demonstrated history of working in the retail industry. Skilled in Sales, Retail, Store Management, Retail Sales, and Diamonds.

In Rachael’s spare time she enjoys traveling to new places and spending time with her family, friends and miniature dachshund, Daisy.

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