Hello my name is Brooke Martinez, I have been in customer service for almost 8 years now and have excellent experience in AR along with learning more in the HOA industry every day. I love to leave my customers with a smile, and knowing that they’re in good hands. I personally love to write and draw on my free time, but that’s only when I’m not in full mommy mode.
I have worked in the banking industry for 5 years and worked in real estate for 4 years. I have lived in a HOA community for 12 years and know what it’s like to be a homeowner! I love to travel to Colorado and Minister at my church in my spare time.
I have worked for VCM for 4 years now and enjoy the challenges associated with my profession. In my free time I enjoy a good movie or being with friends. My family consists of a boyfriend and 3 kids, Austin (20)- in the Navy, Aubrey (18)- going into the Army, and Jessica (15)- wants to be a nurse.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I enjoy the outdoors and spending time with my family.
Tabitha is our Legal Collection Specialist & works hard every day to make sure our homeowners are taken care of with any questions they may have about their dues. She takes great pride in her organization & ability to jump in and help others wherever an extra hand is needed. Tabitha is a very active mother of 4 and is married to her high school sweetheart. They go to church every Sunday and Wednesday and are very active in their church group. She enjoys spending family time together camping, fishing, cookouts and sometimes just a night in watching Netflix.
I have a long background in hospitality and customer service, so my position as an Assistant Association Manager at VCM was a great transition. I have a natural, genuine appreciation for customers and am more than capable in assisting the Community Managers with taking care of each property we manage and guide. In my free time, I enjoy watching movies, going to concerts, working out (when I can) and spending time with family and friends.