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Our Client Services Team

We're proud of our team and always looking for more people with a similar passion & experience. If that's you, email us at info@vcmtexas.com

Maria Ramos

Director of Client Services

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I enjoy the outdoors and spending time with my family.

Andrea Browder

Director of Financial Operations

I am a Texas native and have over 5 years of accounts payable and customer service experience. I enjoy helping others and am always open to learning new things. In my free time I love hanging out with my family, being outdoors and watching horror movies.

Tamisha Alford

Director of Operations

Tamisha is a California native and highly dedicated to getting the job done. With almost ten years of customer service experience and a Master’s in Business Administration, Tamisha is focused on operational excellence and passionate about providing quality service. In her spare time, Tamisha enjoys cooking and sport activities with her husband.

Tabitha Aldrete

Senior Accounts Receivable Specialist

Tabitha is our Legal Collection Specialist & works hard every day to make sure our homeowners are taken care of with any questions they may have about their dues. She takes great pride in her organization & ability to jump in and help others wherever an extra hand is needed. Tabitha is a very active mother of 4 and is married to her high school sweetheart. They go to church every Sunday and Wednesday and are very active in their church group. She enjoys spending family time together camping, fishing, cookouts and sometimes just a night in watching Netflix.

Eddie Garcia

Resale Specialist

Hi my name is Eddie Garcia and I’m one of the Operations Administrators at VCM, Inc. I’m from Dallas, TX and have been married to my beautiful wife for 21 years. If I can think of one word to describe myself it would be dedicated both in work and life. I have over 15 years of experience in customer service, 7 of those specifically in Auto Collections. No matter what the job entails I always give 100%. In my free time I enjoy going to church with my wife and feeding/helping the homeless, that’s something I have always been passionate about. I also enjoy going to the casino, spending time with the family, whether it’s having a cookout, watching movies or cheering on the Dallas Cowboys. One of my future goals is to travel the world. I’ve always wanted to go to Greece, Switzerland and Alaska just to name a few. Benjamin Franklin once said “Early to bed, early to rise, makes a man healthy, wealthy and wise.”

Heather Stone

Resale Specialist

Photo Coming Soon

Although I was not born in Texas, I got here as fast as I could. I have lived in the DFW area now for more than 30 years. I have been doing some form of property management since I was 19 years old. I enjoy the variety the career affords, to prevent doing the same tasks over and over on a daily basis. I spend my free time with my family and enjoy watching my favorite sports teams, doing puzzles and nice quiet evenings at home.

Elvia Rochin

Resale Specialist

Elvia is a dedicated Resale Specialist who thrives on the excitement of the great outdoors. When she is not skillfully navigating the world of reselling, you’ll find her immersed in the thrill of hiking and running- exploring nature’s wonders is her ultimate passion.

Beyond that, she has a sweet spot for dark chocolate, and staying active is a key part of her lifestyle.

Her heart truly finds its joy in quality time spent with her cherished family during well deserved breaks from work.

Her favorite Starbucks drink is an Ice Brown Sugar Oat milk Shaken Espresso with Vanilla Cold Foam.

Jayla Thomas

Customer Service Representative

Bio and Photo coming soon

Elisabet Lira

Customer Service Representative

Photo and bio coming soon

Xenia Chagoya

Accounts Receivable Specialist

Xenia has 7+ years of customer service and 5 years in banking, although she is new to her role with VCM she strives to learn her role exceptionally. Xenia was born and raised in Dallas, Texas therefore she is a die-hard Dallas Cowboys fan, “This is our year!!”. Xenia loves to day travel, try new foods and spend time with her nieces and nephews.

Justin Johnson

Accounts Receivable Specialist

Photo and bio coming soon.

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