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Our Dallas Management Team

We're proud of our team and always looking for more people with a similar passion & experience. If that's you, email us at

Courtney Mason

Community Association Manager

Hello there!

As a customer service-driven Association Manager, I am passionate about building strong relationships with homeowners and vendors to ensure residents are proud to be a part of their community.

Some of my favorite activities include exploring local parks, reading inspiring books, and listening to music with my two sweet kitties at home.

Ty Milliner

Community Association Manager

Ty joined VCM with over 10+ years of customer service experience. This has aided her in her mission to be as helpful as possible to our clients. Understanding people has always been her top priority and with this skill she will be able to assist her team with satisfying the needs of our communities. Ty is very excited to be a part of the VCM, Inc family. Team work makes the Dream work!

Abiola Ovie

Assistant Community Association Manager

My name is Abby. I have over 10-years Of Property Management experience. Coming over to HOA management from the world of multi-family has definitely been a rewarding transition thus far. I have a strong passion for excellence & providing the best Homeowner experience. I enjoy road trips and spending time with my three beautiful daughters.

Janiqua Wicks

Community Association Manager

With a background in real estate sales and property management, I understand the importance of having community members’ needs met at the highest standard. My main focus, on behalf of VCM, is for Edgestone to continue to be a wonderful place to live and a staple community in Frisco. Together, let’s move forward with your Vision for your Community.

I am currently undergoing CAI training courses and will be receiving my M-100 Certificate this week. I’m very excited to be a part of the Edgestone at Legacy community and I’m looking forward to working with you all. Team work makes the Dream work!

Kimberly Badal, CMCA®, AMS®

Assistant Regional Vice President of Management, Fort Worth

Prior to joining VCM, Kimberly was a Director of Management for a leading management company in FL where she formed strong relationships with her board members and committee members. She has over 6 years in the property management field. As an experienced manager, Kimberly appreciates the close connection she has with her community boards, committees, and homeowners.

Bryanna Wright

Assistant Regional Vice President of Management, Dallas

Bryanna started her journey in Association Management in 2019 and has served in the industry as a Community Portfolio Manager, General Manager, Premier Property Specialist, and was promoted to Assistant Regional Vice President for the Dallas Region at the beginning of 2023. She is known for being detail-oriented and proactive in follow-ups and follow-throughs with the communities that she oversees. She has worked with Single Family Homes and Condos in both Homeowner and Developer Controlled. Bryanna uses her prior experiences of three years in data analytics, seven years in customer service, and Microsoft certifications to analyze and improve communications and deliverables for any association or employee in need. She believes that quality service is dependent on continuing education in the HOA industry and applying that knowledge to further communicate and educate her team, boards, and residents.

In Bryanna’s free time, she enjoys spending time with her family, reading, and drawing. She loves animals of all sizes and owns a Cat, Great Dane, and a Great Shepherd. When she gets the chance, she volunteers at local charities and continues to participate in national charity events every quarter.

Rachael Carmichael, CMCA®, AMS®

Regional Vice President of Management, Dallas

Experienced Director in the Management field with over 6 years in the HOA management industry. Rachael possesses the enticing behavior of a leader with engaging presentations for her team. She has extensive knowledge of the landscape and developing community atmosphere. Rachael focuses on communication development and enhances the overall client experience and satisfaction of services. She also has a demonstrated history of working in the retail industry. Skilled in Sales, Retail, Store Management, Retail Sales, and Diamonds.

In Rachael’s spare time she enjoys traveling to new places and spending time with her family, friends, and miniature dachshund, Daisy.

Kendra Whitaker

Onsite Association Manager

Photo & Bio Coming Soon

Megan Shafer

Community Association Manager

With 10+ years of customer service experience under my belt and background in hospitality, I have started in this industry to share my experience and to be a helping hand to my communities and my VCM family.

I look forward to supporting and guiding my communities not only to succeed, but also to flourish. Building strong and lasting relationships with my clients is paramount to me. In my spare time, I enjoy getting my hands dirty with some light metalsmithing and sterling silver jewelry making.

Sondra McNeil

Community Association Manager

Native Texan, born and raised in Dallas, Texas with over 25 years Property Management Experience utilizing my excellent customer service and people skills.

Enjoy spending time with family, which includes 4 cats. I enjoy going to the gym, walking the treadmill and practicing yoga. I love the outdoors and gardening.

Tanner Blair, CMCA®

Community Association Manager & Mentor

Dallas born and raised, New to HOA/Community management, although learning more every day and striving to be the best Manager I can be. Majored in World History at Texas Tech University (Wreck em). When I’m not working HOA/Community Management I’m golfing, cooking, watching the Stars or Cowboys games with my dog Stoney.

Teylore Harrison

Community Association Manager

My name is Teylore, but my team knows me by the name “Relentless”.
I have been with VCM for almost 2 years and truly enjoy helping homeowners and boards by providing them best in class efficiency.

I have a background in finance, and customer service and strive to always be proactive and intentional in managing my communities.

Teri Thomasson

Assistant Regional Vice President of Management, Dallas

My name is Teri. I have 9 years of property management experience and over 2 years as a community association manager. I love working with VCM, Inc. I have managed/assisted all types of properties in the multi-family industry. I have strong administrative skills, and a deep knowledge of contracts and property accounting. I also exhibit excellent communication skills. One of my goals is to bring amazing customer service and respect to my boards and homeowners. Pastimes that I enjoy include painting and writing poetry. I also love spending time with my son and my loving supportive family.

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We would be honored to serve your community. Experience the VCM difference, reach out to us today!

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