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Our Client Services Team

We're proud of our team and always looking for more people with a similar passion & experience. If that's you, email us at

Eddie Garcia

Resale Specialist

Hi my name is Eddie Garcia and I’m one of the Operations Administrators at VCM, Inc. I’m from Dallas, TX and have been married to my beautiful wife for 21 years. If I can think of one word to describe myself it would be dedicated both in work and life. I have over 15 years of experience in customer service, 7 of those specifically in Auto Collections. No matter what the job entails I always give 100%. In my free time I enjoy going to church with my wife and feeding/helping the homeless, that’s something I have always been passionate about. I also enjoy going to the casino, spending time with the family, whether it’s having a cookout, watching movies or cheering on the Dallas Cowboys. One of my future goals is to travel the world. I’ve always wanted to go to Greece, Switzerland and Alaska just to name a few. Benjamin Franklin once said “Early to bed, early to rise, makes a man healthy, wealthy and wise.”

Andrea Browder

Accounts Payable Clerk

I am a Texas native and have over 5 years of accounts payable and customer service experience. I enjoy helping others and am always open to learning new things. In my free time I love hanging out with my family, being outdoors and watching horror movies.

Brooke Martinez

Resale Specialist

Hello my name is Brooke Martinez, I have been in customer service for almost 8 years now and have excellent experience in AR along with learning more in the HOA industry every day. I love to leave my customers with a smile, and knowing that they’re in good hands. I personally love to write and draw on my free time, but that’s only when I’m not in full mommy mode.

Crystal Pesina

Account receivable Specialist

I have over many years in Customer Service & over 13 years in Collections for Auto Loans. HOA is different for me but definitely excited to learn a new field and ready to help where help is needed. In my free time I like to spend time with my husband, two daughters, my beautiful granddaughter & family & friends. We love to cookout & watch sports.

Jessica Gonzales

Customer Service Representative

Hello Neighbor!

I am a new addition to the VCM family. I am excited to bring my years exp in client service to maintain customer satisfaction and contribute to the company’s success. Outside of work i love spending time with my family and especially my fur baby Sky. I love my city of Dallas where i was born and raised but also love traveling and trying new foods. I am ready to see what the future holds for me here at VCM.

Maria Ramos

Senior Resale Specialist and Customer Service Coordinator

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I enjoy the outdoors and spending time with my family.

Tabitha Aldrete

Account receivable Specialist

Tabitha is our Legal Collection Specialist & works hard every day to make sure our homeowners are taken care of with any questions they may have about their dues. She takes great pride in her organization & ability to jump in and help others wherever an extra hand is needed. Tabitha is a very active mother of 4 and is married to her high school sweetheart. They go to church every Sunday and Wednesday and are very active in their church group. She enjoys spending family time together camping, fishing, cookouts and sometimes just a night in watching Netflix.

Yailine Gonzales

Customer Service Representative

Bio Coming Soon…

Yazmin Silva


Hello! My name is Yazmin Silva. I was born and raised in Dallas. I am a full-time student while being a customer service representative at VCM. I spend my day assisting homeowners doing my best to leave them with a smile. Outside of work I enjoy spending my time taking care of my two fur babies Milo and Lola and love going out with family and friends.

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