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Our Leadership Team

We're proud of our team and always looking for more people with a similar passion & experience. If that's you, email us at

Christi Garcia, CMCA®, AMS®

Executive Vice President of Management

Having been in the industry since early 2013 and with experience with condominiums, townhomes, single-family, and master planned communities, Christi has a wealth of knowledge in the HOA management field. She is extremely goal oriented and success driven. Some of her passions in Community Management include leading her teams to be successful through one on one, hands on trainings and leading by example, and building healthy client relationships through positive engagement, transparency and guidance. A firm believer in laughter being the best medicine, when not at the office, she enjoys the arts and spending quality time with friends and family.

Rachael Carmichael, CMCA®, AMS®

Regional Vice President of Management, Dallas

Experienced Director in the Management field with over 6 years in the HOA management industry. Rachael possesses the enticing behavior of a leader with engaging presentations for her team. She has extensive knowledge of the landscape and developing community atmosphere. Rachael focuses on communication development and enhances the overall client experience and satisfaction of services. She also has a demonstrated history of working in the retail industry. Skilled in Sales, Retail, Store Management, Retail Sales, and Diamonds.

In Rachael’s spare time she enjoys traveling to new places and spending time with her family, friends, and miniature dachshund, Daisy.

Chastity Cook

Regional Vice President of Management, Fort Worth

Chastity Cook, a native of Killeen, Texas, is a remarkable individual with a passion for life, family, and service. Born and raised in the heart of Texas, Chastity has dedicated her life to caring for her loved ones and helping others in her extensive career in the customer service industry.

As a mother of two wonderful daughters, Chastity has always been committed to providing love, support, and guidance to her family. Her nurturing spirit has extended to her role as a grandmother, where she enjoys the joys of three beautiful grandchildren who bring endless smiles to her face.

Chastity’s interests extend beyond her family as she is an avid reader and a travel enthusiast. Whether it’s getting lost in the pages of a captivating novel or exploring new destinations around the world, she finds solace and inspiration in these pursuits. Her travels have broadened her horizons and provided her with a unique perspective on different cultures and lifestyles.

With a career spanning over 25 years in the property management industry, Chastity has honed her exceptional customer service skills. Her dedication to helping people find the perfect home and addressing their needs and concerns has earned her a reputation for excellence in her field. Her professional journey has been marked by a commitment to ensuring that tenants and property owners receive the highest level of care and attention.

In summary, Chastity Cook is a proud Texan, a loving mother and grandmother, an adventurous traveler, an ardent reader, and a dedicated professional in the property management and customer service industry. Her life is a testament to her unwavering commitment to making the world a better place for those around her.

Robyn Keller

Assistant Regional Vice President of Management, Dallas

Robyn is a Dallas native and has been in property management for a combined 15 years. The majority of those years were spent in Leadership and Sr. Leadership roles across a multitude of different assets in the multifamily industry. She brings to VCM a proven track record of being a true Customer Experience Leader and prides herself in leading by example. Robyn has a genuine interest in identifying the needs of her clients and providing tailored top-notch service to all. She is excited to begin her journey with VCM in the field of Association Management and looks forward to being part of a team that believes in enhancing the client experience.
In her previous career, Robyn was a professional ballet dancer and has enjoyed training pre-professional hopefuls for 28 years. She also enjoys gardening, spending time with her husband and two daughters and going to all the Notre Dame Football home games!

Casey Herndon

Assistant Regional Vice President of Management, Fort Worth

Casey began as an Association Manager at VCM. She is now the Assistant Regional Vice President of Fort Worth. Casey works hard, has experience and knowledge of the industry and a passion for helping employees reach their full potential. Prior to HOA Management, she spent over 15 years working in Multifamily Property Management. In her free time, she likes to go to concerts and spend time with her three kids and husband.

Vilissa Vickers

Market Director, Austin/San Antonio

Vilissa Vickers has been married for nine years and has two sweet boys. She loves all dogs but is partial to Labradors because she has two! Her favorite place to be is at the beach with her family. After graduating from Texas State University, she continued her career in multi-family and decided after 17 years it was time to embark on a new journey and join the HOA world. She is excited to learn something new and join the VCM team.

Rachel Duree

Market Director, Midland/Odessa

Rachel comes to VCM with over 10 years Property Management experience. She enjoys working with her homeowners daily and assisting them in keeping their community a beautiful place to call home. In her spare time, Rachel enjoys spending time with her two boys, Karston and Karter, watching her niece and nephew, or listening to live music with friends.

Sharon Davis

Market Director, Houston

Sharon came to VCM, Inc. with over 10 years’ experience in HOA Management; she started as a manager and was promoted to Director of Management within 4 years. She has led and trained a team of professionals who have excelled in the HOA field. She is knowledgeable with legislation and is successful in creating long term relationships with Boards and Vendors.

Tassie Bethany

Director of Perception Programming

Hey, Neighbor! As Director of Perception Programming for VCM, Inc. I work as a resource and liaison to all VCM, Inc. Perception team members throughout Texas. My goal is not only to bring neighbors together by cultivating a strong sense of community through engaging, diverse, and inclusive Lifestyle events but to enhance our delivery of this unique service by creating avenues for the Perception Department to learn, idea share, showcase their creativity, and to be a part of something bigger than themselves.

I was born and raised in Fort Worth, Texas. In my free time, I enjoy losing myself in a good book, cheering my daughter on as she competes in JROTC competitions, learning the ins and outs of Minecraft with my son, or spending quality time with friends.

Adan Castor

Director of Sight-Line Services

Goal-oriented bi-lingual supervisor dedicated to highest standards of the service industry. Adan is a motivated leader with strong organizational and prioritization skills. Along with a wealth of knowledge in construction, fabrication, and production. He is a die-hard Chelsea FC supporter and spent most of his life in or around a soccer field. In his spare time, he enjoys traveling to a new national park with his wife Catherine and is eagerly awaiting his first born in February.

Maria Ramos

Director of Client Services

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I enjoy the outdoors and spending time with my family.

Andrea Browder

Director of Financial Operations

I am a Texas native and have over 5 years of accounts payable and customer service experience. I enjoy helping others and am always open to learning new things. In my free time I love hanging out with my family, being outdoors and watching horror movies.

Tamisha Alford

Director of Operations

Tamisha is a California native and highly dedicated to getting the job done. With almost ten years of customer service experience and a Master’s in Business Administration, Tamisha is focused on operational excellence and passionate about providing quality service. In her spare time, Tamisha enjoys cooking and sport activities with her husband.

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